Track your order
To track your order, click here.
Accepted forms of payment
We accept all major credit cards including American Express, Discover, Master
card and Visa.
For all your decor needs, you can contact us by telephone at (512) 391-0330, by
fax at (512) 391-0332, or by email at info@thehomeretreat.com
Privacy policy
Customer information will not be sold or shared with other businesses. Credit
card information is not stored after an order is complete.
Cancel an order
All orders can be canceled before shipment. Contact the store at (512) 391-0330
for details.
Return/Exchange policy
We will gladly accept returns on any "In Stock" items within 7 days of
delivery. Special order items and bed linens that are removed from their
original package cannot be returned. All returns are subject to a 10%
restocking fee. The Home Retreat does not refund shipping costs.
Item requests
If you do see an item on our Web site that is carried by one of our vendors,
please contact us at info@thehomeretreat.com to see if it is available.
Shipping information
The Home Retreat ships orders in the United States using the United States
Postal Service (Priority Mail and Parcel Post) unless other shipping methods
are required.
Overnight shipping
Overnight shipping is available upon request. Contact the store for more
details.
Email list for store specials
To be included in our mailing list for store promotions, please contact us at
info@thehomeretreat.com. We will not sell your information to other businesses.
Tax information
We are required to charge 8.25% tax for all orders, including the shipping
costs, that are shipped to addresses within the state of Texas. Tax is not
added for orders that are shipped to other states.
Warranty information
Original manufacturer warranties are included with your purchase. See the
product packaging for more information.
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